Solutions

Enterprise solutions — for whom, and with what result?

Beyond the PBX and SIP trunk, BudgeTalk offers complete enterprise communication solutions, tailored to real business needs. Below, who we recommend each solution to and the tangible result it brings.

Typical customers: private healthcare, law and accounting firms, marketing agencies, webshops and e-commerce, logistics and courier companies, manufacturing, and multi-site SMEs.

Call center solutions

For whom: teams running customer support, telesales or campaigns — typically retail, service and debt-management companies.

Result: managing outbound and inbound campaigns, agent performance measurement, call recording and CRM integration. With our solutions, some outbound campaigns achieved up to 300% higher throughput compared to conventional setups.

Connecting sites

For whom: SMEs and large companies with multiple offices, sites or warehouses.

Result: calls between sites are completely free. A call to the central number can be transferred to any site, and calls can be originated from a site on the central office line — one phone number, nationwide coverage.

Mobile VoIP

For whom: companies with mobile sales reps, and those that must stay reachable even when the internet line fails.

Result: your office extension in your hand on a smartphone, over 4G/5G, with a 21-prefix nomadic number. Proven as a secondary line for a 30-seat call center, seamlessly taking over voice traffic during an internet outage.

GSM gateway and custom integration

For whom: companies with heavy mobile-bound traffic, and those needing custom (e.g. Asterisk) system integration.

Result: with least cost routing the GSM gateway originates significantly cheaper GSM-to-GSM calls instead of the more expensive IP-to-GSM. We also help with custom development, tailored to your needs.

Consulting

For more complex needs we provide telecom and VoIP consulting: we assess, design, build and operate the solution — because most customers cannot assess the required capacity and costs on their own.