Number porting process

Keep your phone number when switching providers. Number portability is now completed within two days.

Number portability

Under current Hungarian rules you have the right to keep your number when moving or switching providers, for both landline and mobile subscriptions.

Procedure

The request must be submitted to the new (receiving) provider. Since October 2012 the process is completed within two days (single-gateway solution).

Porting time window

Up to 4 hours, on working days between 20:00 and 24:00, during which the service may be partially suspended.

Rejection

Porting can only be refused if there is an unpaid bill older than 30 days, or if the customer cannot be identified. In the case of unjustified delay a penalty of 5,000 HUF applies.